Claims

• Your policy number; name of the Insured; name, surname and contact details (phone number and/or e-mail address) of the claimant
• Detailed description of the event giving rise to the claim, including, for example:

1. the date on which the event was detected and the date on which the event (most likely) occurred;
2. Description of causes, actions, errors pointing to the occurrence of a loss;
3. If a personal information security breach has occurred, please describe the nature of the breach;

• Is there a risk that the media will be informed of the breach?
• Is there a direct risk of further loss or wider dissemination of data? If so, what measures have been taken to remedy the loss?
• What is the estimated value of the Loss and its impact on the insured’s business?

You submit your claim so we can verify the insured and learn about the key circumstances of the cyber event, which allows the breach response manager (appointed in the next phase of the process) to effectively deal with the situation.

 Our team is ready to handle your enquiries 24/7. You can contact us on the phone, via email or our online contact form.

• +48 (22) 112 10 40
• szkody-cyber@findia.pl
• contact form

Immediately after we receive the required information, your dedicated breach response manager will contact you to guide you through the claims settlement process. The manager’s job is to:

• get a grasp of the nature of the cyber incident and delegate specialist service providers to assist your company,
• ensure the proper communication between the insured and claims handling partners,

coordinate all actions, which includes settlement of costs.